2-3 minutes
WTF?! If you’re considering buying a used Tesla with driver assistance
features, make sure to check they’re still present after purchase.
According to a new report, a person who bought a second-hand Model S 75D
found the Enhanced Autopilot and Full Self Driving (FSD) had been
removed remotely by Tesla as part of a software update.
Jalopnik details the case of a consumer who purchased a 2017 Tesla Model
S on December 20 of last year from a third-party dealer. The car was
sold at auction, where it was listed with the premium features, which
cost a total of $8,000 when adding them to a new vehicle.
Tesla sold the car to the dealership on November 15, and on November 18,
the company conducted an “audit” on the car remotely, which flagged
Enhanced Autopilot and FSD for removal. After the Model S was bought, a
software update was pushed out, disabling the features.
When the buyer contacted Tesla, they were told the car was “incorrectly
configured for Autopilot versions that they did not pay for.” The same
reason was given for the removal of FSD, though Tesla generously offered
to re-add the features for a price.
Image credit: Jalopnik
The move has been compared to someone buying a second-hand car and the
manufacturer removing adaptive cruise control or A/C options because the
previous owner paid for them. And as Engadget notes, Tesla’s Terms of
Use suggest the only feature tied to the user is Premium Connectivity,
which can’t be transferred.
What’s especially strange is that when the buyer contacted a Tesla Used
Vehicle Sales Advisor, they were told that if the features had been
added, Tesla wouldn’t remove them, even though it had.
It seems this wasn’t an isolated incident, either. There are stories on
Tesla’s message boards of people having similar experiences.
It’s been a busy few days for Tesla. The company’s stock has rallied 60
percent, and CEO Elon Musk has suggested the next gigafactory will be
built in Texas.
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