Vicky McKeever
Just a third of people in the U.S. currently work remotely, according to a survey by platform Workhuman.
mapodile | Getty Images
Social
media platform Twitter has urged its employees to work from home, as
part of its efforts to limit the further spread of the coronavirus.
Tech giant
Google and investment bank
JPMorgan are also among the companies reportedly testing out remote working policies as a precaution.
Only
a third of people in the U.S. currently work remotely, according to a
survey of 2,613 full-time workers in America by platform Workhuman,
published on Wednesday.
However, a global poll from 2018 by data
and insights company Kantar found that of 33,000 people, 32% valued a
job where they could
work from home.
Joe
Hirsh, a leadership and communication expert, told CNBC that he
believed the outbreak of the coronavirus has the potential to make
working from home more common practice.
He argued that if more companies follow in the footsteps of Twitter and Google, this could “shift workplace dynamics.”
Jon
Addison, vice president of talent solutions EMEA at LinkedIn, agreed
that businesses would inevitably find it more challenging to continue
with “business as usual” under the current circumstances, if they lack
the technology infrastructure to work remotely or flexible working
policies.
For some, he said, the coronavirus outbreak could act as a “wake-up call” to enact this change.
He
said that working from home could actually prove advantageous for
certain tasks, such as those which require “deep focus or privacy due to
the sensitive nature of what’s being worked on.”
Stephen Shih,
who is a partner at global management consulting firm Bain & Company
and is based in the company’s Shanghai office, believed the coronavirus
was one of a number of factors driving the increase in remote working.
He
argued that the development of cheaper and more widely available
video-conferencing technology and collaboration tools also played a
role. In addition, the pressure to offer more flexible working to retain
talent and have a greater consideration for individuals’ carbon
footprints, were other factors propelling change in company policies.
However, he added that the outbreak of COVID-19 was accelerating this trend.
Bob
Cordran, partner at international law firm Dorsey & Whitney, said
companies may also be forced to become more lenient about working from
home, with some workers having to take on childcare duties amid school
closures.
“This may require some flexibility since homeworking
arrangements often stipulate that the employee is not caring for
children (particularly young ones) while working from home,” he
explained.
How to help employees work remotely
More
than half of workers in the Workhuman report said they had experienced
burnout in their career, with the top cause being too much work and not
enough resources.
Hirsch said this feeling could be compounded
when working from home alone. He suggested managers counter this by
“strengthening their presence,” holding frequent check-ins via video or
phone conversations with staff.
Similarly, he said that the old
saying of “out of sight, out of mind” can ring particularly true for
remote workers, who “may feel marginalized by their decision to work
from home.”
He cited one company which creates special emojis for
remote teams when they reach certain goals, while another of his clients
sends birthday cakes to employees’ homes.
When teams are
speaking as a group, he recommended that managers “carve out meeting
time to hear from each employee about something funny or frustrating
happening at home, in an effort to humanize the virtual workplace.”
Shih
agreed, saying that even once the coronavirus outbreak has subsided, it
is important to make sure workplace relationships and culture are “not
lost in working from home.”
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