Whether in business or your personal life, having a goal gives you
something to work towards. It pushes you forward and provides a constant
reminder of what you want to achieve. It gives you something to focus
on.
Goals provide the motivational energy to carry on even when motivation is low.
Academia has written much on the subject. By far, though, the most
well-known goal-setting technique is SMART. The acronym encourages us to
make goals specific, measurable, agreed-upon (some people use
achievable or attainable), realistic and time-bound.
In this history of SMART goals, I look at where the acronym came
from, who developed it, what the critics say and why it has become
popular in project management and performance planning.
As far back as the late 19th century, renowned American
philanthropist Elbert Hubbard realised that many people failed in their
endeavours. They failed not because they lacked intelligence or courage,
but because they did not organise their energies around a goal.
What they needed was a way to organise their efforts to improve their
chances of success. It wasn't until the late 20th century that help
arrived in the form of SMART goals.
The Origins of SMART
It is generally accepted that the SMART acronym was first written
down in November 1981 in Spokane, Washington. George T. Doran, a
consultant and former Director of Corporate Planning for Washington
Water Power Company published a paper titled "There's a S.M.A.R.T. Way
to Write Management's Goals and Objectives".
[1]
In his paper, Doran provides some clarification for readers on applying the SMART acronym:
'How do you write meaningful objectives?'- that is, frame a statement of results to be achieved,
Managers are confused by all the verbal from seminars, books,
magazines, consultants, and so on. Let me suggest therefore, that when
it comes to writing effective objectives, corporate officers, managers,
and supervisors just have to think of the acronym SMART. Ideally
speaking, each corporate, department and section objective should be:
(SMART).
Many people believe that effective goals and objectives must incorporate all five elements of SMART. However, Doran explains,
It should also be understood that the suggested acronym doesn't mean that every objective written will have all five criteria.
For example, not everything worth achieving is measurable. And a goal you set for yourself does not need to be agreed-upon.
The SMART Definition
SMART does not have one definitive meaning. In fact, the words within
the acronym have changed over time. And they continue to vary somewhat
depending on the person using the term.
Doran's original definition tied in five criteria.
- Specific: target a specific area for improvement.
- Measurable: quantify, or at least suggest, an indicator of progress.
- Assignable: specify who will do it.
- Realistic: state what results can realistically be achieved given available resources.
- Time-related: specify when the result can be achieved.
He saw that by helping people focus their attention in these five
areas, they would improve their chances of success. These five elements
aren't set in stone. Over the years, people have substituted some of the
original words with different terms that meet their specific needs.
The acronym has also expanded to incorporate additional areas of
focus for goal-setters. SMARTER, for example, includes two additional
criteria:
- Evaluated: appraisal of a goal to assess the extent to which it has been achieved.
- Reviewed: reflection and adjustment of your approach or behaviour to reach a goal.
The Popularity of SMART
SMART goals have provided a clear and simple framework for defining
and managing goals and objectives. The acronym works well; people find
it useful—those qualities alone make it popular.
A key part of its value is that SMART prompts people into the act of
clearly considering and defining goals and objectives as they set them.
This reduces the risk of creating a vague or unclear goal that is
unlikely to be achieved.
Ease of use is another likely reason for the popularity of SMART
goals. SMART goals can be used by anyone, anywhere, without the need for
any particular tools or training. However, writing a SMART goal is
easy. Sticking to it is the hard part.
Make sure it is something that will get you out of bed in the
morning, something that drives your passion. Write your SMART goals down
on paper. Keep them in your pocket. Refer to them frequently to check
you are making progress toward achieving your goals.
The Critics
Not everyone sees SMART goals as a positive force in goal setting.
Critics argue that the SMART technique doesn't work well for long-term
goals because it lacks flexibility. They suggest that you could fail to
reach a long-term SMART goal if circumstances change further down the
line.
Others warn that merely making a goal SMART is no guarantee of
success. They equate SMART criteria to a yearly checkbox exercise.
Opponents further suggest that the SMART approach doesn't promote the
sense of urgency or excitement needed to succeed. Specifically, they ask
whether the SMART approach compels you to act in pursuit of your goal
or creates inertia and stifles creativity.
Summary
Despite its critics, the SMART approach has changed the way we set
and measure goals. It offers a clear and simple framework. Its
popularity continues to grow, largely because it provides the vital
element of organisation that Elbert Hubbard saw missing in people who
failed in their endeavours over a century ago.
A note of thanks is owed to the little-recognised George T. Doran for
introducing us to an efficient means of organising our efforts around a
goal.
Whether in business or your personal life, well thought out goals and
objectives help you achieve the best possible result. If you have a
goal you really want to achieve, think SMART. Make sure your goal
becomes reality and doesn't end up in a graveyard of unfulfilled ideas.
References
Doran, G. T. (1981). "There's a S.M.A.R.T. Way to Write Management's
Goals and Objectives", Management Review, Vol. 70, Issue 11, pp. 35-36.
[1]Project Smart was the first website to put the SMART
definition online. Shortly after, the site was contacted by George T.
Doran's son, Sean Doran, who confirmed that his father had developed the
SMART acronym in November 1981.
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