Christy Lee Parker
What was first thought to be a burnt bean in a can of
vegetables turned out to be something that would give most people
nightmares, and it’s safe to say one Utah woman might have trouble
getting her kids to eat veggies ever again. It might not be quite enough
to make you swear off green beans for good, but I guarantee, you’ll
take a closer look before taking a bite next time.
The chain of events started with a can of Western Family green beans
being prepared for dinner for a church youth function, but it ended a
lot different than planned.
Troy Walker wasn’t expecting the startling discovery she was
about to make, when she took a closer look at a bean that looked darker
than the rest and realized it had eyes. When she saw it, she was left
screaming. While that might seem like an overreaction at first, I think
it’s safe to say, many would have done the same.
“It looked pretty much like a burnt bean,” she said. “And then as I
got closer to lift it off the spoon, I saw eyes. … That’s when I just
dropped it and screamed.”
To her horror, she realized that the “burnt bean” was actually a severed snake head.
Seeing that she had the head but the rest of the body was
missing, it raised concerns for Walker. “My biggest concern (was) that
someone else would get the body,” she explained. That being said, she
headed back to the grocery store where the purchase was made with the
beans and the extra surprise in hand. The store graciously offered her a
refund for the full purchase of about 30 cans of beans.
Next, she sent a photo of the decapitated head to the
Western Family company, which immediately halted production and began
investigating the incident,
BizPac Review reports. Cans were also
reported to be pulled from store shelves as a precaution.
“At this point, the product is on hold at the
wholesale level,” said the company’s chief financial officer, Pete
Craven. “As soon as we know something like this, we stop all shipments
until we know what’s going on with the foreign material. Foreign matter
is not something we take lightly. We want to know what it is, and we
will immediately research and do any level of correction as we can.”
Luckily, Walker has a sense of humor about the entire ordeal, even
though she says she was unable to eat for a little while. “I haven’t
eaten much today because I still get a little queasy,” she said the day
after the incident. “I could not eat last night. It was just terrible.”
Walker still planned to have family join her for dinner this
weekend, but had to offer them a disclaimer to get them to accept the
invitation. “I said, ‘I promise I am not going to serve green beans. We
are not having green beans,’” she said. “Please answer.”
Although the snake was a big and disgusting surprise, Walker
is pleased to see that the company took immediate steps to protect
others from having the same happen to them.
While it’s highly unlikely any of us are going to find a
severed head in our next can of food, this story does provide a valuable
lesson, and it’s all in Walker’s actions. Admittedly, a decapitated
snake head has to be one of the worst things you can find in your food.
However, she handled the situation with grace, and her primary concern
was protecting others, not making someone else pay.
Critters eat too, and inevitably, they will find their way
into processed food from time to time. While we should expect
manufacturers to follow proper protocols to prevent such an occurrence,
nothing is fail proof. So, should you find yourself in such an unlucky
spot, discovering an unwanted surprise, handle it like a mature adult.
Kudos to Walker for reminding everyone how that’s done.
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