A bad boss can make an otherwise rewarding job miserable, and harm the company as well. Here's what to do in this situation
A bad boss is one of the most common complaints the global workforce
has. You might have a conveniently located office, good pay, flexible
hours and excellent colleagues but a bad boss can make you consider
giving it all up to look for new opportunities. In fact, a recent Gallup
poll of more 1 million employed U.S. workers found a bad boss or
manager to be the number one reason people quit their jobs. The
researchers found that 75 per cent of workers who voluntarily left their
jobs did so because of their bosses and not the position itself.
This was backed up by a Danish study of 4,500 public service workers
from 2013 found that people don't leave jobs, they leave managers.
Matias Brødsgaard Grynderup, one of the researchers behind the study
said, "We may have a tendency to associate depression and stress with
work pressure and workload; however, our study shows that the workload
actually has no effect on workplace depression." This study seems to
suggest that most employees quit jobs because of their bosses and not
because of the workload or working conditions.
While this seems to be the most common reaction, there might be an
alternative at hand. Instead of letting go of your otherwise desirable
job, science recommends figuring out how to manage a bad boss better.
What Makes A Bad Boss?
Recent research published in Frontiers in Psychology as a special
article collection on the dark side of leadership in October 2018 claims
to help organisations identify potentially problematic leaders to
reduce their negative effects. The first thing that the researchers
found might surprise you—it appears employees aren’t completely
blameless either.
"Surprisingly, not only leaders' but also followers' dark-sides have
emerged as hindering factors for organizational functioning. We are
moving away from the somewhat unidimensional view that leaders are
omnipotent and solely to blame for negative outcomes in organizations,"
said Professor Susanne Braun of Durham University, UK in a press
release, who co-edited the research collection together with Professor
Ronit Kark, based at Bar-Ilan University, Israel, and Professor Barbara
Wisse, based at the University of Groningen, Netherlands, and Durham
University.
Their research employed a range of techniques to find out how the traits
of leaders and followers interact with each other. They found that
different characteristics combine to produce different results, coming
up with 'Three Nightmare Traits' at the core of dark leadership.
According to them dishonesty, disagreeableness and carelessness are the
three main negative qualities that bad bosses exhibit, which can combine
to result in serious negative consequences for employees including
absenteeism, turnover, stress and poor performance.
What Can You Do About It?
"A good start could be a positive organisational culture that buffers
against negative leadership. Perceived accountability, organizational
transparency, and values such as trust, respect and support can offset
some of the negative effects a few individuals may have on the overall
organization," explained Kark.
Another option would be identifying individuals with dark-side traits
before hiring them. Diligence is required in early hiring and selection
stages, when candidates with dark-side traits may seek to take control
of the process," she added. "Structured interviews, work samples, and
focus on actions and feelings can help to spot inconsistencies. Checking
the facts through information from previous employers is a must."
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