Influencer marketing is a product of many content-driven campaigns that have characterised the digital era up to this point
Finding the right influencer is essential for your market positioning
and campaign success. It’s no secret that the easy days of TV to shelf
marketing are long gone. Consumers of today are smart, savvy and
connected shoppers — they have a plethora of choices available to them.
Due to this, marketers have had to enhance their creativity to lure them
towards their products and services. One such emerging method is
influencer marketing.
KNOW THE BASICS
Influencer marketing is a product of many content-driven campaigns that
have characterised the digital era up to this point. It capitalises on
the social media followership of an ‘influencer’ who is usually an
authority on a particular niche. In contrast to traditional celebrity
endorsements, influencers are seen as potential consumers themselves.
Its merit as a marketing tool lies in how modern consumers pay less
attention to a brand unless it’s promoted by a peer or trusted source. A
study by US-based influencer marketplace Tomoson shows that businesses
generate $6.50 in revenue for every dollar spent on influencer marketing
campaigns. According to another survey, 67 percent of marketers believe
that influencer marketing helped them expand their audience reach. On
the customer side, a whopping 92 percent of consumers say they trust an
influencer more than they do traditional advertisements.
RETURN ON INVESTMENT
If you’ve implemented influencer marketing or have been thinking about
using it to grow your business, here are three ways to maximize return
on investment:
1 . Know your target audience: Your target audience will determine the
characteristics of the influencer you need, the social platforms they
use and also the offers that would appeal to them. Research your target
audience, understand their sentiments and know their consumption
behaviour before choosing any type of influencer-led marketing. A great
tool for discovering some deeper insights on your audience is Facebook’s
Audience Insights tool, as it helps you discover demographics, likes,
interests and activities of your particular audience.
2. Define success: It’s important early on to establish your method for
measuring your campaign’s success. The most common indicators of return
on investment, or ROI are: audience reach/impressions, engagement,
follower growth, traffic increase, qualified leads and product sales.
While at it, get hold of tools you can use to analyse the metrics you
identified. For instance, Google Analytics gives valuable insights about
website engagement and online sales. Try to also see the big picture
when considering ROI and avoid fixating on a single metric.
3. Vet your influencers extensively: Any influencer worth its salt would
know its audience, and would not sabotage its relationships by
delivering content it doesn’t believe in. There shouldn’t be a conflict
of values as you’re enlisting influencers to create a dialogue with your
target audience. It is thus, one must never give in to the lure of a
large number of followers. There’s a big difference between popularity
and influence. It’s common for influencers these days to buy likes and
followers to boost their numbers. There’s no denying that influencer
marketing is a powerful tool and when used properly it can have a big
impact on both brand awareness and your bottomline.
A SIMPLE CHECKLIST YOU CAN RELY ON WHILE VETTING INFLUENCERS
>>Looking for influencers with authenticity and a clearly defined voice
>>Researching whether they have worked with brands before. Has it worked, why so? Has it not—why not?
>>Dig into their audience demographics (do a quick sweep of top
commenters, or ask your influencer for a screenshot of their audience
insights)
>>Calculating their average engagement rate. Look at their most
recent posts, divide the comments in each post by follower count and x
100 (for example, 1,000 comments/10,000 followers = ER of 10%). Do this
for recent four-six posts to get an average.
>>Audience size (before you sign anything, ask the influencer for a snapshot of their audience insights)
>>Aligned ideals and passion for your brand
>>Cost and ongoing partnership opportunities
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